Privacy Policy

Company Name: WE R Carpentry Pty Ltd
ABN:43 664 788 569
Website: https://www.wercarpentry.au

When you contact us, we collect your email address and any other identifying information you provide, such as your name or phone number. We gather personal information, including your name, address, email and contact number. This information is used for service delivery and client communication. We ensure transparency in how we use the data collected from you and will seek your consent for any other uses unless legally exempted.

Your personal information may be used for various purposes, including personalising your experience, enhancing our services based on your feedback, supporting service-related concerns, and processing transactions. Additionally, we use your information to communicate updates, requests, or marketing communications and protect against fraudulent or malicious activity, per our Terms of Use.

We take reasonable steps to securely store your personal information to ensure it is protected from unauthorised use, access, modification and disclosure and from other types of misuse, interference and loss.

If you provide any personal information to us via our online forms or email, the privacy, security and integrity of this information cannot be guaranteed during its transmission unless we have indicated beforehand that a particular transaction or transmission of information will be protected (for example, by encryption). WE R Carpentry does not collect or retain sensitive information. We ask that you do not share sensitive information with us.

We use cookies to enhance your experience on our site. You can adjust your browser settings to refuse cookies, but this may affect your ability to use the full functionality of our website.

A person may request access to personal information about them that holds. There is no cost for making a request, which will be processed within 30 days. Any such requests must be made in writing to us. We will respond to the request for access within a reasonable period and give access to the relevant information in the manner requested if it is reasonable and practicable.

If access is not granted, the person making the request will receive a written statement of reasons. The right to request access to personal information is additional to and separate from rights under the Freedom of Information Act 1982 (the FOI Act).

We take reasonable steps to protect all information we hold (including your personal information) from misuse, loss, unauthorised access, modification or disclosure. In certain circumstances, we may provide some of your personal information to a third party to assist with our services.

For example, a customer’s contact details and address may be provided to a service provider responsible for sending out emails on our behalf. In limited other circumstances, the law may require us to provide your personal information to third parties, such as law enforcement agencies.

We may use third-party service providers who may store or process your data outside of Australia, including the United States of America. Where we do this, we ensure that the relevant third-party service provider agrees to be bound by the terms of this Privacy Policy.We will not provide your personal information to external organisations outside of WE R Carpentry for marketing purposes.

We use Google Analytics to understand website traffic and usage. Using our website, you consent to processing data about you by Google as described in their Privacy Policy.

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

Information on our website is provided for general purposes only. We are not liable for any loss or damage arising from your use of our website content.

If you have a complaint about how we handle your personal information, you can contact us via email or post. We will respond within 30 days.

We adhere to the Privacy Act 1988 (Cth), including the Australian Privacy Principles. Contact Us For any privacy concerns or inquiries, please contact us at info@wercarpentry.au